Audigy’s data-driven business methodology provided a prominent university with a comprehensive analysis of its audiology department’s current health, identifying potential areas for increased efficiency and outlining a strategic plan for maximum profitability.
Identifying the Gaps
The university’s audiology department faced several challenges, including outdated data management systems, inefficient inventory processes, and suboptimal billing and coding practices. These issues hindered the department’s ability to operate efficiently and maximize profitability.
Partnering for Success
Audigy partnered with the university to address these challenges through a series of targeted interventions:
- Data-Sourcing and Analysis: Implemented an advanced audiology database to measure gaps and track progress, providing a clear picture of the department’s current state and areas for improvement.
- Inventory Management: Conducted a thorough inventory cleanup and established centralized ordering processes to streamline operations and reduce waste.
- Service Plan Itemization: Developed detailed itemization strategies to enhance service plans, ensuring all aspects of patient care were accounted for and billed appropriately.
- Billing and Coding Support: Provided expert support in billing and coding to maximize reimbursements, ensuring the department received appropriate compensation for services rendered.
- On-Site Training: Delivered robust training sessions for the clinic team, covering billing, coding, patient-flow operations, and strategies to improve patient experience.
The partnership with Audigy led to significant improvements in the audiology department’s efficiency and profitability. The university administrator noted, “We could not have made such a drastic positive change without our partnership with Audigy.”
“I can honestly say that teaming with Audigy has been one of the best business decisions I have ever made.”
Audigy’s comprehensive approach and results-oriented recommendations enabled the university’s audiology department to overcome its challenges and achieve its goals. No matter the obstacles, Audigy’s business experts are equipped to uncover problems, identify causes, and remove barriers to success, ensuring clients reach their desired outcomes.
“I have been able to turn to the consultant team for help with marketing opportunities, data analytics, industry trends, and accounting-vendor relationships,” added the University Administrator. “I can honestly say that teaming with Audigy has been one of the best business decisions I have ever made.”