Back Office Solutions
Devote more time to patient care and growing the business — let our experts worry about credentialing, billing and collections, and other back office needs.
Here to help you get paid what you’re owed.;understand your market.;stay in compliance.;safeguard your data.;build financial confidence.;hire the right talent.;reach new patients.
Holistic Support That Saves You Time and Energy
Make it easier to stay patient-focused and efficient.
Focus your valuable time and energy on your core competencies — patient care, team engagement, and revenue generation. Because everything else is a distraction.
The more functions your team juggles, the harder it becomes to pinpoint the origin of process inefficiencies. Offloading back office functions gives you the time and brainpower to troubleshoot and streamline, leading to greater efficiency.
Full-Suite Service
Focus on your patients. Let us worry about the back office.
- Billing & coding
- IT services & security
- Bookkeeping services
- Business development
Billing & Coding
Collect what you earn in less time with support from our billing, coding, and credentialing experts.
Enjoy quicker reimbursements as we handle verification of benefits, claim submission, denial and appeal management, patient billing and collections, and payment posting.
Cultivate rapport with your patients as we tackle the complex and time-consuming process of verifying your qualifications to payers. Leave it to us to keep you current.
Stay ahead of coding and compliance changes, get all your pressing Medicare questions answered, and receive the reimbursements you’ve earned.
Our experts — including longtime industry veteran Debbie Abel, Au.D. — have extensive experience in the hearing care space and provide invaluable support and insight for your billing and coding needs.
IT Services & Security
Our IT experts use best practices, standardized equipment, and best-in-class service, so you can focus on your patients.
An Integrated Office Network
Avoid à la carte expenses from a local vendor with our all-in-one, secured, integrated network environment complete with automated configuration for application and file access.
Remote Service and Support
Remote monitoring and management handles repetitive IT maintenance tasks and processes, monitors critical network components, and runs auto-remediation programs.
NOAH Integration
We have extensive expertise in audiology tools and software, are a NOAH-certified and authorized HIMSA distributor, and can assist with system integration and HIPAA compliance.
Robust IT Security
Get the tools and team to prevent viruses, malware, and spyware, plus beef up your staff’s vigilance with testing and training that conditions them to be on the lookout for phishing attempts.
Bookkeeping Services
We go beyond simple P&L to more sophisticated reports to help you make robust, data-driven decisions.
With our bookkeeping services, you get a team, not a person, which minimizes the impact to your practice of staff turnover, employee vacations, or practice emergencies.
QuickBooks Online isn’t HIPAA-compliant — our bookkeeping services are. To ensure compliance, anytime QuickBooks access, and security, we host on our own virtual server.
Your books are updated weekly and reconciled monthly, so you get detailed, accurate, timely financial information. We catch anomalies quickly, providing you built-in fraud protection.
We can recommend vendors, track your marketing spending so you can analyze ROI, and advise on credit card fees and loan interest. We can even sit in on calls with your CPA.
Business Development
We can deliver the information and strategy you need to capitalize on the unique opportunities in your business and market.
Business valuation
Understand your company’s current financial worth so you can make informed decisions that ensure you maximize its value for future growth, relocation, or expansion plans.
Demographic analysis
Identify the key characteristics — such as age, income, and habits — of your current and target markets to fine-tune your marketing and expansion strategies for optimal results.
Clinic Assessment
Gain an understanding of your practice’s cultural, operational, and financial possibilities, then get tailored strategies that support the growth and viability of your business.
Succession Planning
Understand your exit and transition options to guarantee you have a legacy plan in place when it’s time to transition out of your ownership role.
Back Office Services Aligned With Your Unique Goals
See how we’re helping audiology clinics like yours increase cash flow and make confident financial decisions.
We Let Our Members Speak For Us
Audigy’s IT services are amazing. They really helped us out a lot this year! We’re so grateful to have them as an extension of our team. When you need a new programming computer, you put it off for as long as possible — loading all the software takes hours. It’s such a huge headache. But when you purchase your computer from Audigy’s IT department, it arrives at your office with everything loaded. It’s ready to plug in and use. It saves hours of clinic/provider time and a whole lot of stress.
I see [Billing and Credentialing] as the secret sauce to any success that I might have! I have no idea how to navigate the insurance maze. I tried for years, prior to contracting with Audigy, and was only met with frustration and lack of payment. The insurance process is always in flux and I know it would take up my time and my sanity trying to figure it out. Even then, my efforts would not be as successful as yours on my behalf. That peace of mind allows me to concentrate on my patients and the private practice of Audiology.
I’m really glad I use Audigy’s bookkeeping services. It streamlines things, takes so much work off our plates, and gives us back the time to focus on priorities. It more than pays for the cost of the service.
Shout out to Audigy’s Billing, Coding and Credentialing team for helping our practice with Medicare revalidation. This process can be a bit of a bear to deal with, but the team is worth every penny!
I originally was motivated to join Audigy for their billing services, because at that time this was my biggest challenge. I have not been disappointed. The billing team is experienced, knowledgeable and thorough. It is a huge relief knowing the hearing aid billing is being reliably managed and cash flow stays consistent. And it was a massive time saver for me. With the help of my SBU team managing the business side of the practice, I am able to help more patients.
Get Started Today!
Request a consultation call and discover the benefits of membership with Audigy.