Helping You Define and Achieve Success
We help you see what’s possible for your hearing care clinic, show you how to get there, then guide and support you as you execute your plan.
Here to help you discover untapped potential;become an employer of choice;stay ahead of coding changes;expand into new markets;achieve your goals
Our Approach
Our approach is the same as our mission: To help our members and employees achieve their personal, professional, and financial goals by delivering unparalleled growth, leadership, and a commitment to the success of every practice we serve.
Your team of Audigy experts gets to know your team and your business, then offers recommendations for unrealized hidden potential. You execute the custom strategic plan with help from comprehensive services and innovative tools and programs.
The Power of Trusted Advisors
Your Strategic Business Unit is your team of trusted advisors for every aspect of your business — operations, finance, marketing, professional development, and human resources. They develop a deep understanding of your team and your business to ensure every recommendation is custom-tailored to you.
But they also work closely with every other team at Audigy, helping to guide the execution of your strategic plan by our specialists, whether it’s our marketing and IT services or professional training and coaching.
All the Support You Need in One Place
Marketing
Watch the leads and referrals pour in courtesy of our in-house marketing team all working together to execute your complete and effective marketing strategy.
Back-Office Solutions
Devote more time to patient care and growing the business — let our experts worry about credentialing, billing and collections, and other back-office needs.
Business Services
Build your dream team, cultivate your ideal practice culture, level up your CEU game, and maximize hearing aid opportunities with our business services.
Standard Operating Procedures
Our standard operating procedures aren’t in some handbook — they’re in our interactions with you and in the execution of our recommendations. You’ll pick up on them in ways big and small. They’re how we interact with each other at Audigy HQ, too, and they are:
- Be a partner — always be a team player
- Be a leader — embrace and overcome adversity
- Be committed — have a strategy and a plan to get there
Meet The Executive Team
See what our team of experts can do to help you reach your goals.
Mason Walker
Founding Partner & Senior Advisor
In 2004 Mason was one of the first Audigy employees, starting as an Account Manager and helping to build the foundation for what has become one of the top practice management companies in hearing care. Serving in more than 10 roles throughout his time with Audigy, Mason has been honored to have served and supported so many incredible professionals in the hearing healthcare industry, meeting some extraordinary individuals along the way. When not at Audigy, Mason is cherishing his time with his wife and four children, exploring one of America’s greatest assets – the National Parks – and creating memories together that will stand the test of time.
Mason Walker
Founding Partner & Senior Advisor
Kim Gilmore
President
Kim has been with Audigy since 2013, when she started as a Finance Manager. She worked her way up through the SBU becoming a Director, and VP of Operations before ultimately becoming President. During her time at Audigy, Kim has enjoyed helping practices and teammates grow and achieve their goals. When she’s not at Audigy, Kim is often spending time with her family, or out exploring new destinations.
Kim Gilmore
President
Jeremy Roulin
VP, Member Operations
Since starting at Audigy in 2013 as an Operations Manager, Jeremy worked his way up in the SBU, also serving as Senior SBU Director, before becoming Vice President of Member Operations. He has enjoyed working with members and their teams helping them develop personally and professionally while making an impact on their patients’ lives. Outside of work, Jeremy would rather be outside enjoying time with his 3 boys and lovely wife, whether it be camping, road tripping adventures, playing sports (preferably baseball) – anything to stay present and create the memories that influence his life.
Jeremy Roulin
VP, Member Operations
Sam Haney
VP, Shared Service Operations
Sam started his career at Audigy in 2013 as a Business Analyst Specialist before being promoted to Director of Business Development and Senior Director of Business Development and SBU. He has enjoyed growing our services and data offerings to meet the needs of members – it is a privilege to work alongside members and achieve what’s possible. Outside of work, Sam enjoys spending time with his family and exploring the many amazing campgrounds the PNW has to offer.
Sam Haney
VP, Shared Service Operations
Keith Suits
VP, Organizational Development
Keith started with Audigy in 2017, serving in a variety of roles including Professional Development Manager, Director of People & Organizational Development, and most recently Vice President of Organizational Development. During his time at Audigy, Keith loved working with his team to create innovative content to help members better engage their teams and serve their patients. When not at Audigy, you can find Keith spending time with his lovely wife and three kids, exercising, or researching unusual health foods.
Keith Suits
VP, Organizational Development
Alphonse A. Sasso
VP, Commercial
Alphonse started with Audigy in 2023 as the Vice President of Commercial, after working for GN North America for over 9 years. During his time with Audigy, he has loved working with the team to become the best versions of themselves as they help prospective and existing members achieve their goals. Outside of work, Alphonse’s motto is faith, food, family, fellowship. He can often be found spending time with family at a Sunday dinner, playing racquetball or golf, coaching one of his 4 kids’ many sports, hanging out with his beautiful bride Samantha or watching a Buffalo Bills game – Go Bills!
Alphonse A. Sasso
VP, Commercial
Kelsey Rutis
Vice President of Marketing
Starting as a Marketing Manager in 2014, Kelsey became an integral part of the Audigy team, working her way up through the SBU to SBU Director then Senior SBU Director before being promoted to the Vice President of Marketing Programs. During her time at Audigy, Kelsey has loved being a part of members’ teams and having the honor of meeting and getting to know their families. Some of her closest friends and mentors are current and previous Audigy members and staff, and she couldn’t ask for a better circle of compassionate, brilliant minds. When not at Audigy, Kelsey is spending time with her son and husband, traveling to theme parks or just spending quality time at home together.
Kelsey Rutis
VP, Marketing
Access to Exclusive Brands and Top Manufacturers
Audigy’s exclusive AGX® Hearing brand helps you stand apart, and you have access to top hearing aid pricing and benefits from ReSound, Starkey, Signia, Widex, and Oticon.
Quick Facts
Audigy was founded
Employees
Practice Network
Hearing Care Providers
Points of Sale
Learn how Audigy helped a member plan for retirement while contributing to the goals of two other practice owners.
The support, insight, and resources provided by Audigy have been invaluable to the University clinic. Audigy has helped us realize our strenghts and weaknesses with suggestions on improving our weaknesses. Our Audigy team has worked tirelessly to improve our communication with our community and provide support in marketing, billing, equipment, and other areas of need.
When we finally dove in headfirst and followed all of Audigy’s recommendations, we grew leaps and bounds. They have all the tools that you need to be successful. There’s no other group that provides the value, service, relationship, and partnership that Audigy does, which is why we continue to work with them long-term.
Their expertise and commitment are unmatched. I simply couldn’t run my business without Audigy.
My goal is to one day run the practice, but I often lose sight of that. Audigy helps me to stay out of the weeds and keep my goals top of mind. Balancing patient care with learning how to run a business would be a rough road without Audigy in my corner.
Audigy has top notch professionals in all areas from business development, billing, marketing, legal. Working with Audigy and having those resources available has been invaluable to me. Knowing I can pick up a phone or send an email to my SBU team and get a quick response, gives me confidence and assuredness about managing a practice.
Get Started Today!
If you’re ready to discover the untapped potential within your audiology clinic, let’s chat!